Privacy Policy

EN RU

Effective Date: June 13, 2024

1. Introduction

Welcome to Kompot, a Slavic cuisine restaurant operated under Healthy Wealthy Restaurant Management LLC. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, kompot.ae, or use our delivery and catering services in Dubai and the UAE.

2. Information We Collect

We collect the following types of information from our customers:

Personal Information: Name, phone number, email address, and order details.
Order Information: Details about the orders you place with us, including items ordered, delivery address, and special instructions.

3. How We Use Your Information

We use your information for the following purposes:

Order Fulfillment: To process, deliver, and manage your orders efficiently.
Customer Service: To communicate with you regarding your orders, answer your questions, and provide customer support.
Marketing Communications: To send you marketing emails and promotional offers that may interest you, unless you opt-out.
Improvement of Services: To analyze and improve our services, website functionality, and user experience.

4. Sharing Your Information

We may share your information in the following ways:

With Third Parties: We may sell your personal information to third-party partners for marketing and promotional purposes.
Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as delivery services and email marketing platforms.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

6. Your Choices

You have the following choices regarding your personal information:

Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails and promotional offers from us by following the unsubscribe instructions in our emails or by contacting us directly.
Access and Update Information: You can access and update your personal information by contacting us at the email address provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and indicating the effective date.